Twin Oaks Assisted Living and Memory Care is a Type II assisted living facility at 654 East 3300 South in Salt Lake City, Salt Lake County, licensed by Utah’s Division of Licensing and Background Checks (DLBC ID F23-106874) for 78 residents, 28 of them in a secure memory care unit. Regulated, expires Jul 31, 2028.
What kind of Utah assisted living license does Twin Oaks Assisted Living and Memory Care hold?
Twin Oaks Assisted Living and Memory Care holds a Type II assisted living license in DLBC’s large size class, with 78 licensed beds and 28 secure beds, first regulated Jul 13, 2021.
| Record | Value |
|---|---|
| License type (DLBC) | Assisted Living Facility – Type II |
| Size class under R432-270 | Large (17+) |
| Licensed capacity | 78 |
| Secure (locked) beds | 28 |
| First regulated | Jul 13, 2021 (about 5 years) |
| License expiration | Jul 31, 2028 |
| Inspections on DLBC’s 36-month record | 12 |
| Findings on that record | 12 |
| Phone (DLBC record) | (801) 893-8955 |
A Type II license means residents may need the limited help of one person to get out of the building, a registered nurse oversees health monitoring, and a certified nurse aide is on duty around the clock. How the two types differ.
What is Twin Oaks Assisted Living and Memory Care's inspection record?
DLBC’s public record for Twin Oaks Assisted Living and Memory Care shows 12 inspections in the last 36 months and 12 cited findings, 4 rated high or extreme, 8 repeat citations, and $3,800 in civil money penalties.
| Inspection date | DLBC inspection type | Findings |
|---|---|---|
| Dec 8, 2025 | Unannounced, Annual Inspection | 0 |
| May 13, 2025 | Investigation Inspection | 0 |
| Apr 28, 2025 | Investigation Inspection | 0 |
| Mar 20, 2025 | Follow-Up, Additional Follow-Up Inspection, Investigation Inspection | 2 |
| Jan 29, 2025 | Follow-Up, Additional Follow-Up Inspection | 4 |
| Dec 4, 2024 | Focus Inspection | 1 |
| Oct 28, 2024 | Follow-Up Inspection | 2 |
| Aug 13, 2024 | Complaint, Investigation Inspection | 1 |
- Mar 20, 2025 · R432-270-19(7)(a)-(f) — Resident unable to self administer medications (repeat citation). DLBC noncompliance level: moderate; correction verified; civil money penalty $300. DLBC finding: “The Licensee was out of compliance with R432-270-19(7)(d) by not ensuring medications were administered according to the prescribing order.”
- Mar 20, 2025 · R432-270-19(7)(a)-(f) — Resident unable to self administer medications (repeat citation). DLBC noncompliance level: moderate; correction verified; civil money penalty $300. DLBC finding: “The Licensee was out of compliance with R432-270-19(7)(b) by not ensuring facility staff administered medications only after delegation by a licensed health care professional under the scope of their practice.”
- Jan 29, 2025 · R380-600-7(16)(a)-(d) — Critical incidents reporting requirements. DLBC noncompliance level: moderate; correction verified. DLBC finding: “The provider was out of compliance with this rule by not ensuring that when a critical incident occurred, the facility submitted a report of the critical incident to the office in the format required by the office within one business day of the critical incident occurrence.”
- Jan 29, 2025 · R432-270-8(1)(a)-(p) — Administrator Duties (repeat citation). DLBC noncompliance level: moderate; correction verified; civil money penalty $400. DLBC finding: “The provider was out of compliance with this rule by not ensuring the administrator completed an investigation when there was reason to believe a resident had been subject to abuse and reported any suspected abuse in accordance with Section 62A-3-305.”
- Jan 29, 2025 · R432-270-19(7)(a)-(f) — Resident unable to self administer medications (repeat citation). DLBC noncompliance level: moderate; correction verified; civil money penalty $300. DLBC finding: “The provider was out of compliance with this rule by not ensuring (b) facility staff administered medications only after delegation by a licensed health care professional under the scope of their practice and (d) ensured medications were administered according to the prescribing order.”
- Jan 29, 2025 · R380-80-5(4) — Provider shall protect clients from abuse, prevent abuse (repeat citation). DLBC noncompliance level: moderate; correction verified; civil money penalty $800. DLBC finding: “The provider was out of compliance with this rule by not ensuring residents were protected from harm, mistreatment, and any action that compromised the health and safety of residents through acts or omissions.”
- Dec 4, 2024 · R432-270-8(1)(a)-(p) — Administrator Duties (repeat citation). DLBC noncompliance level: high; correction verified; civil money penalty $200. DLBC finding: “The provider was out of compliance with this rule by not ensuring the administrator reported any suspected abuse in accordance with Section 62A-3-305.”
- Oct 28, 2024 · R380-80-5(4) — Provider shall protect clients from abuse, prevent abuse (repeat citation). DLBC noncompliance level: high; correction verified; civil money penalty $400. DLBC finding: “The provider was out of compliance with this rule by not ensuring residents were protected from neglect, mistreatment, and any action that compromised the health and safety of residents through acts or omissions.”
- Oct 28, 2024 · R432-270-19(7)(a)-(f) — Resident unable to self administer medications. DLBC noncompliance level: moderate; correction verified. DLBC finding: “The provider was out of compliance with this rule by not ensuring medications were administered according to the prescribing order.”
- Aug 13, 2024 · R380-80-5(4) — Provider shall protect clients from abuse, prevent abuse. DLBC noncompliance level: high; correction verified. DLBC finding: “The provider was out of compliance with this rule by not ensuring clients were protected from abuse, neglect, harm, and mistreatment and any action that may have compromised the health and safety of clients through acts or omissions and did not instruct and encourage others to do the…”
2 older findings are listed in DLBC’s public record.
For comparison, the median Salt Lake and Tooele County assisted living facility has 1 finding on the same 36-month record; Twin Oaks Assisted Living and Memory Care is above that middle. 5 of its inspections were complaint or investigation visits.
Can Twin Oaks Assisted Living and Memory Care care for someone with dementia?
Yes. DLBC’s October 2026 report lists 28 secure beds at Twin Oaks Assisted Living and Memory Care out of 78 licensed, so part of the building is a locked unit.
Utah only lets a Type II facility with an approved secure unit admit people with Alzheimer’s or dementia to a locked unit, and only residents who can still leave with one person’s limited help. Ask to see the secure-unit admission agreement, the wander-risk agreement and the discharge criteria before signing.
Which assisted living facilities are closest to Twin Oaks Assisted Living and Memory Care?
The nearest other licensed assisted living facility is Manor on 1st in Salt Lake City, about 0.4 miles away in a straight line (Type II, 60 beds, 0 DLBC findings in 36 months).
| Facility | Miles away | License type | Licensed capacity | Secure beds | DLBC findings (36 mo) |
|---|---|---|---|---|---|
| Manor on 1st 574 East 100 South, 84102 | 0.4 | Type II | 60 | 0 | 0 |
| Rosewood Assisted Care 464 East 3700 South, 84115 | 0.7 | Type II | 29 | 0 | 7 |
| Highland Cove Retirement Community 3750 South Highland Drive, 84106 | 1.5 | Type I | 68 | Not listed | 1 |
| Niitsuma Living Center 4347 South 700 East, 84107 | 1.6 | Type I | 6 | Not listed | 1 |
| Legacy Village of Sugar House 1212 East Wilmington Avenue, 84106 | 1.8 | Type II | 160 | 50 | 3 |
Twin Oaks Assisted Living and Memory Care’s 78 beds compare with a median of 58 across the area’s 69 assisted living licenses.
How far is Twin Oaks Assisted Living and Memory Care from a hospital?
The closest state-licensed acute care hospital to Twin Oaks Assisted Living and Memory Care is St. Mark's Hospital in Salt Lake City, about 1.2 miles away in a straight line, followed by Intermountain Health Intermountain Medical Center at about 2.9 miles.
Straight-line distances come from DLBC-licensed facility coordinates; drive times are longer, especially across the valley at rush hour.
What questions does Twin Oaks Assisted Living and Memory Care's record raise?
Ask how the Mar 20, 2025 citation under R432-270-19(7)(a)-(f) (resident unable to self administer medications) was corrected and how staff were retrained.
- 8 citations were repeats of earlier findings; ask what changed after the first one.
- Ask who the contracted or employed registered nurse is and how often they see each resident.
- Ask how many staff are inside the secure unit on the overnight shift; Utah requires at least one at all times.
- Ask whether the facility accepts the New Choices Waiver for services and what room-and-board rate it charges waiver residents.
